We were first time home buyers searching for a single family home and until we met Dana, we had been looking for over a year. Having dealt with a few agents during that timeframe, we knew we weren't getting all that we could. To top it all off, we were dealing with a very challenging real estate market (multiple offer situations, bidding wars, etc). Feeling like the odds were stacked against us and with a significant amount of time having passed, we were beginning to think that finding a home was not in the cards. A bit surprising to say the least, considering we had excellent credit, loan pre-approval, and an open mind! We soon learned that the key is to work with an agent that can navigate through the current market challenges with the utmost experience, attentiveness and professionalism - and not too long after beginning work with her, Dana made that difference and more than exceeded our expectations!
Dana listened, did not waste ANY time, was extremely communicative and informative, and had a wonderful rapport with the listing agents. Equally as important, Dana was truly ahead of the curve, informing us about and showing us properties as soon as they came up, at times even before they were listed. Ultimately, this is what made the difference in our search - Dana being ahead of the curve ensured that WE as buyers were ahead of the curve in comparison to other buyers. Such was the case with the beautiful Lake Balboa home we eventually purchased - all in all, we found our home just 6 weeks after first meeting Dana.
Having been through the previous process of looking for more than a year, the speed at which Dana found our new home so soon after meeting was a bonus for us. In addition to that, however, is the knowledge that you are working with someone who you soon come to learn is truly as committed to helping you find your home as you are. And not only a home, but THE right home for you. Dana knew the neighborhood inside and out and was very frank about the positives and not so positives about any given pocket - her feedback was straightforward and without fluff, which we very much appreciated. And after the home was found, and offer placed and accepted, Dana remained key in dealing with all facets of the process. Professionalism, communication and response time are top tier. Even after closing, Dana stayed in touch, always happy to answer any questions a new homeowner, or a homeowner in general, would have!
Working with Dana made all the difference in getting us down the path of not only buying our first home, but getting us the home we really wanted. We will be recommending Dana to family, friends and colleagues going forward without reservation.
Angie & Tommy
Angie & Tommy, Lake Balboa 2010